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Discover drops from the underground.
All orders are fulfilled directly by the brand. VLT coordinates the logistics — once your order is placed, the brand packs and ships within their listed processing window.
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard | 5–9 business days | Calculated at checkout |
| Express | 2–4 business days | Calculated at checkout |
| International | 7–16 business days | Calculated at checkout |
| Mystery Drop Box | 3–5 business days | Flat rate, shown at checkout |
For international orders, customs duties and import taxes are the responsibility of the buyer. VLT is not liable for delays caused by customs processing.
Return eligibility on VLT is set by each individual brand — not by VLT universally. Some brands accept returns; others operate on a final sale basis. You'll see a clear return policy indicator on every item before you check out.
| Scenario | Policy |
|---|---|
| Brand accepts returns | 14 days from delivery — unworn, tags intact, original packaging where possible |
| Brand is final sale | No returns or exchanges — clearly marked at checkout |
| Mystery Drop Box | Final sale on individual pieces — see note below |
| Item arrived damaged or incorrect | Always covered — contact us within 7 days, regardless of brand policy |
To start a return on an eligible item, contact us with your order number, the item name, and the reason for return. We'll issue a prepaid return label within 2 business days. Refunds are applied to your original payment method within 5–7 business days of receiving the return.
We currently don't offer direct exchanges — stock moves fast and we can't guarantee the size you need will still be available. The fastest path is to return the original item and re-order your preferred size.
If you're unsure about sizing before you buy, reach out via the Contact page and we'll help you figure it out before the order is placed.